Posts

Interface Solutions Designed for Infrastructure Challenges

All infrastructure, big and small, needs to be designed with safety and durability in mind. Take for instance the massive amount of design, engineering and quality control that goes into a suspension bridge requires testing before and after it’s built. Not only does it need to be constructed with supreme accuracy, but it also needs to be tested and monitored constantly to ensure it’s safe for use, especially as often infrastructure projects are exposed to extreme elements.

Among the various tools and technologies used to build and test infrastructure designs, sensors play a substantial role. Interface has served infrastructure industry suppliers and customers since our founding more than 50 years ago. Force and torque measurement products including Interface load cells, torque transducers, load pins, load shackles, tension links and instrumentation are involved in a wide variety of infrastructure applications including construction and maintenance of bridges, roads, transportation systems, communication structures, water and electrical facilities, and numerous inventions that are used to build, test, support, maintain and monitor performance of these critical projects around the world.

Accuracy and reliability of Interface solutions are a key factor in measuring structures and components that are exposed to hazardous or weather-related conditions, heavy loads and constant use. Our precision load cells, rugged load pins, wireless and digital instrumentation, along with multi-axis sensors and robust torque transducers are a top choice for those engaged in infrastructure engineering projects and testing.

A few examples of how Interface products have been used on infrastructure applications over the years are noted below. The following examples are also found with many others here /solutions/infrastructure/. 

Concrete Dam Flood Monitoring

A customer was looking for a solution to monitor a concrete dam and be notified when it reached high flooding levels. Interface provided WMC Miniature Sealed Stainless Steel Load Cells with multiple WTS-AM-1E Wireless Acquisition Modules connected to the load cells. This solution proved to be small enough and perfect for measuring compression and tension on the dam. The WMC Modules are installed on the arch of the dame and transmit data and notify the customer through Interface’s Wireless Telemetry System when flooding occurs. Check out the application here.

Hydropower Turbine Generator Monitoring

When a customer wants to monitor and detect turbine generator faults in their hydroelectric power plant located on a river, Interface can provide a T2 Ultra Precision Shaft Style Rotary Torque Transducer and attach it to the turbine generator with Interface’s Shaft Style Torque Transducer Couplings. When water from the river pushes through the penstock to the outflow, it moves the turbine blades, creating electricity through the generator shaft. Torsion measurements can be graphed and logged with the 9850 Torque Transducer and Load Cell Indicator catching any unusual fluctuations and vibrations. Using this solution, the customer can monitor, graph, and log the torque measurement results of the turbine generator. Learn more here.

Bridge Seismic Force Monitoring Solution

A customer wanted to monitor seismic activity that occurs to a bridge using force sensors to continuously monitor activity before, during and after earthquakes. They also wanted a wireless solution to avoid running long cables on the bridge. Interface provided an LP Load Pin custom made to fit the need. The load pin was used in conjunction with our WTS Wireless Telemetry System to monitor the force on the load without cables. Using this solution, the customer was able to monitor continuously, log results to the cloud and review the data. Read more here.

This is just a brief example of the applications throughout the infrastructure industry that Interface supports. A long list of additional applications that use Interface products includes:

Highways and Bridge Construction and Monitoring

Concrete Dam Measurement and Flood Monitoring

Transportation Heavy Equipment Testing

People Movers for Airports

Train Brakes Testing

Power Generation Equipment

Geotechnical Monitoring

Road Load Tests

Weight Bridges and Transportation Scales

Truck and Aircraft Weighing

Housing Mainframe and Skyscraper Construction Monitoring

Building Foundation Capacity Measurement

Bridge Seismic Force Monitoring

In-Motion Rail Weighing

Cranes and Heavy Object Lifting

Structural Testing and Telecommunication Structures

Conveyor Belts

To learn more about Interface and our solutions for Infrastructure and other key industries, please visit our solutions page at www.interfaceforce.com/solutions/.

Interface Force Measurement Solutions Featured in Quality Magazine

Choosing a force measurement device and getting the most out of it is a tricky process, even for the most seasoned engineers. So, when Quality Magazine asked our Chief Engineer and VP of Quality, Ken Vining, to share his knowledge of force measurement, he decided to put together a guide on what to look for in force measurement equipment and how to use and maintain your equipment properly.

In his Quality Magazine article titled, “Selecting and Using a Force Measurement Device: Everything you need to know,” Vining explains the contributing factors to force measurement device quality and accuracy, as well as a few tips and tricks to make sure you’re getting the best possible accuracy and longevity out of your device.

Included below is a brief introduction from article:

Force measurement devices like load cells, torque transducers and data acquisition devices are used across industries to design and test hardware. They’re a key factor in the product development process because the force, torque and weight data they collect helps to ensure products are accurately constructed, work as intended, are safe for use, and can withstand the test of time. In highly regulated and complex industries like medical and defense, this data becomes even more important because any miscalculation in the design of a product can put lives at risk.

The first thing to understand is every project requiring a load cell or torque transducer has different variables affecting accuracy and quality. And for every situation in product development and testing, there is a load cell to fit your precise need. Therefore, the most important step in ensuring accurate and high-quality data is speaking to a force measurement expert about the details of a project.

There are five key factors you need to know related to data accuracy, and three factors related to force measurement device quality. I’ll explain why each factor can contribute to inaccuracies and what to look for when selecting a device based on material selection, build quality, and environmental factors… READ MORE

Additional Ken Vining feature:

/the-five-critical-factors-of-load-cell-quality/

For additional information on selecting and using your force measurement device, please contact our solutions experts.

Load Cell Basics Webinar Recap

Interface applications and load cell expert Keith Skidmore was the featured presenter at the latest ForceLeaders Forum hosted event, Load Cell Basics. In his comprehensive presentation, he highlights key subjects including fundamentals of load cell design, sensor specifications, use cases, troubleshooting and valuable performance related topics.

The entire event is now available on the Interface YouTube channel. In this 60-minute virtual event, Keith highlights commonly asked questions from both new load cell users as well as for advanced engineers and force measurement pros.

What will you learn watching the online Load Cells Basics event?

  • Load cell designs and how they work
  • Capacities, models and how to choose the right load cell
  • Factors that can impact sensor accuracy
  • Performance, moment compensation, creep, and eccentric load sensitivity
  • Calibration and troubleshooting
  • Use Cases and FAQs

The team concluded the event by answering a series of questions from the participants. They addressed advanced technical and set-up questions, as well as frequently asked inquiries about common troubleshooting issues.

Here is a sample of questions that you can find answered in the Load Cell Basics recorded event:

  • Is the temperature compensation achieved using dummy gauges?
  • Does Interface offer or have their own software to read the TEDs?
  • Can we assume that all load cells are intrinsically safe for hazardous locations?
  • What is the IP protection rating for the electrical connection?
  • What is better way to tare load cells, by electronics or mechanical preload?
  • Which is the frequency measurement limit and how fast does the load cell respond?
  • What are recommended amplifier instrumentation brands?
  • What is the most frequent problem when installing a load cell?
  • Does the cables and amplifiers affect the results of the load cell calibration?
  • For an application to 10 kN (2250 lbf), is it too much to use a 2000 lb load cell or should we use the next higher capacity?
  • What is the maximum sampling frequency for strain gage load cells?

WATCH THE EVENT AND Q&A HERE: https://youtu.be/_oHvfAzHMig

If you have additional technical questions or would like to talk about your specific application requirements, contact our Interface Application Engineers here. 

Additional resources for troubleshooting can be found here.

Our Interface Load Cell Field Guide is also helpful for troubleshooting and advanced technical support references.  You can order here.

Interface Load Cell Indicators

At Interface, our claim to fame is that we offer the most accurate and reliable force measurement devices on the market, from load cells to torque transducers and everything in-between. However, no test is complete without the system used to gather the data to evaluate performance results. That’s why we provide a wide variety of instrumentation solutions that include signal conditionersoutput moduleshigh speed data loggersportable load cell indicators, and weight indicators to complete any testing system.

Among the Interface instrumentation products, the most frequently purchased with a force measurement devices are our load cell indicators in various models including handheld, digital, wireless, multichannel, programmable, output modules, analog and bidirectional.

What is a load cell Indicator?

A load cell indicator is a high-accuracy device connected to the output of a load cell to amplify and display the value of the measured load force and weight. Load cell indicators are often needed where the force, load, or weight measurement needs to be visually displayed for the user and displaying the results on a PC is not feasible or desired in the testing environment. For example, testing in the field or confined spaces can make it impossible to connect directly to a PC. In these situations, indicators are used to quickly review and capture force data in real-time.

A few key benefits of load cell indicators include that they provide stable excitation voltage and converts force measurement sensor signals to a digital display. Commonly available features include analog or digital output, selectable digital filtering, peak and valley monitoring and set-point outputs. Additionally, each load cell indicator can be used to connect to four (or more) digital load cells and can display individual readings or the sum of all connected load cells.

Need a load cell indicator?

Interface offers a wide variety of load cell indicators in multiple configurations. Interface indicators come in single to multi-channel weight transmitters and can be found in handheld and portable designs. Things to consider when selecting an indicator are internal sample rate and update rate of the output. A few of our most popular indicators include:

9890 Strain Gage, Load Cell, & mV/V Indicator

Model 9890 is a powerful multipurpose digital load cell meter ideal for weight and force measurement applications. With a max current of 350 mA at 10 V, it can support up to 12 load cells making it perfect for multipoint weight measurement purposes. The dual-scale capability allows for displays in two different units of measure. See a demonstration video here.

9320 Battery Powered Portable Load Cell Indicator

Model 9320 is a bipolar 7-digit handheld meter featuring two independently scalable ranges, peak and valley monitoring, display hold, mV/V calibration, and a power save feature. Typical battery life exceeds 45 hours of continuous use and 450 in low power mode. IEEE1451.4 TEDS Plug and Play compliant.

482 Battery Powered Bidirectional Weight Indicator

Model 482 is battery powered, bidirectional, and comes in a NEMA 4X stainless enclosure. Standard options include 523,000 internal counts, 0.8-inch LCD 6-digit display and a measurement rate that goes up to 40 Hz. Available options include analog and relay outputs.

1280 Programmable Weight Indicator and Controller

The Interface 1280 Series programmable digital weight indicator with color touchscreen, web server view and multiple protocol types delivers uncompromising speed for today’s operations and expansive options for tomorrow’s requirements.

INF4-Ethernet IP Weight Transmitter and Indicator

The Interface INF4-Ethernet IP weight transmitter and indicator has a six-digit red LED display (8 mm height), space-saving compact design, four buttons for the system calibration, and a six-indicator LED.

See all the indicator options here.

Load Cell Indicator Application Note

The application note below provides an example of the benefit of a load cell indicator in real-world use within the medical industry.

A pharmaceutical tablet producer wanted to monitor the forces applied by the tablet forming machine to understand the relationship between raw material, die set, forming force, and motor-cycle speed. The goal was to improve productivity and efficiency of the tablet forming process while reducing losses, such as cracked tablets or voids, by adding a dimension of feedback that could be used to assign specific press adjustment criteria for given inputs.

An Interface Model WMC Sealed Stainless Steel Mini Load Cell (10K lbf Capacity) was mounted in the section of the downward press bar. The machine was modified to accomplish this. The load cell was then connected to a Model 9320 Portable Load Cell Indicator to collect the needed data.

The indicator was selected as the data collection device because a laptop could have interfered with the test cycle due to space restrictions. The output of the load cell was connected to the 9320 Portable Load Cell Indicator and set aside so that the cable did not interfere with the cycle and no snagging would occur. A cable tie was used to stow aside the cable and to ensure there was enough clearance for the entire cycle.

After analyzing the data, the tablet producer was able to quantify adjustment levels by monitoring which forces produced the most optimal results for a given cycle speed, die set, and raw material. Productivity and efficiency were greatly improved by the enhancement of the data feedback.

To learn more about Interface load cell indicators and for a complete list of products, you can download our instrumentation brochure here. You can also read more about instrumentation options in test and measurement in this post.

Load Cell Test Protocols and Calibrations

In the Interface Load Cell Field Guide, our engineers and product design experts detail important troubleshooting tips and best practices to help test and measurement professionals understand the intricacies of load cells and applications for force measurement devices. In this post, our team has outlined some helpful advice for testing protocols, error sourcing and calibrations.

The first step in creating test protocols and calibration use cases is to define the mode you are testing. Load cells are routinely conditioned in either tension or compression mode and then calibrated. If a calibration in the opposite mode is also required, the cell is first conditioned in that mode prior to the second calibration. The calibration data reflects the operation of the cell only when it is conditioned in the mode in question.

For this reason, it is important that the test protocol, which is the sequence of the load applications, must be planned before any determination of possible error sources can begin. In most instances, a specification of acceptance must be devised to ensure that the requirements of the load cell user are met.

Typical error sources in force test and measurement are usually identified as being related to:

  • Lack of protocol
  • Replication of actual use case
  • Conditioning
  • Alignment
  • Adapters
  • Cables
  • Instrumentation
  • Threads and loading
  • Temperature
  • Excitation voltage
  • Bolting
  • Materials

In very stringent applications, users generally can correct test data for nonlinearity of the load cell, removing a substantial amount of the total error.  If this can’t be done, nonlinearity will be part of the error budget.

An error budget is the maximum amount of time that a technical system can fail without service level consequences. In force test and measurement, it is sometimes referred to as uncertainty budget.

Nonlinearity is the algebraic difference between output at a specific load and the corresponding point on the straight line drawn between minimum load and maximum load.

Nonrepeatability is essentially a function of the resolution and stability of the signal conditioning electronics.  Load cells typically have nonrepeatability that is better than the load frames, fixtures and electronics used to measure it.

Nonrepeatabillty is the maximum difference between output readings for repeating loading under identical loading and environmental conditions.

The remaining source of error, hysteresis, is highly dependent on the load sequence test protocol.  It is possible to optimize the test protocol in most cases, to minimize the introduction of unwanted hysteresis into the measurements.

Hysteresis is the algebraic differences between output at a given load descending from maximum load and output at the same load ascending from minimum load.

There are cases when users are constrained, either by requirement or product specification, to operate a load cell in an undefined way that will result in unknown hysteresis effects. In such instances, the user will have to accept the worst-case hysteresis as an operating specification.

Some load cells must be operated in both tension and compression mode during their normal use cycle, without the ability to recondition the cell before changing modes. This results in a condition called toggle, a non-return to zero after looping through both modes. The magnitude of toggle is a broad range. There are several solutions to the toggle problem, including using a higher capacity load cell so that it can operate over a smaller range of its capacity, use a cell made from a lower toggle material or require a tighter specification.

ONLINE RESOURCE: INTERFACE TECHNICAL INFORMATION

For questions about testing protocols, conditioning, or calibration, contact our technical experts. If you need calibration services, we are here and ready to help.  Click here to request a calibration or repair service today.

Understanding Uncertainty in Load Cell Calibration

In force measurement testing, accuracy is the most critical factor in ensuring the data you collect can help to identify challenges, failures and opportunities in the product design and development cycle. Here at Interface, we have mastered the art of load cell accuracy by employing a vertically integrated manufacturing process that allows us to control the development of our products most critical components.

Even the most high-end manufactured load cells and finely tuned components endure accuracy degradation over continued use. Therefore, we have also invested in equipment and talent with deep expertise in load cell recalibration, as well as offering gold and platinum standard calibration systems to customers. Recalibration is recommended on an annual basis, or of course, whenever our customers feel they need to confirm they are getting the right data out of their load cells.

One of the key factors of calibration and recalibration is understanding how to estimate practical uncertainty in load cell calibration. Measurement uncertainty is defined as an estimate of the range of measured values within which the true value lies or, alternatively, the degree of doubt about a measured value. In every application, there will be an uncertainty requirement on the force measurement. The equipment used to make the measurement must be traceable to a realization of the SI unit of force (the newton) within this required uncertainty.

Each application is different in terms of its uncertainty requirement. For instance, an application testing force in the aerospace and defense or medical sector will include a much more stringent uncertainty requirement than something like a commercial scale used to measure someone’s weight or food. It is critical to understand the uncertainty requirement on the application to ensure the force measurement device used is calibrated to handle the project.

How does one go about estimating uncertainty in load cell calibration? The first thing to understand is the GUM, a guide to the expression of uncertainty in measurement. This guide establishes general rules for evaluating and expressing uncertainty in measurement that are intended to be applicable to a broad spectrum of measurements.

Next, we have included a list of different considerations, as we measure uncertainty here at Interface. These factors will help guide you as you determine uncertainty for yourself. This list includes:

  1. Determine what parameter is to be measured and the units of measure.
  2. Identify the components of the calibration process and the accompanying sources of error.
  3. Write an expression for the uncertainty of each source of error.
  4. Determine the probability distribution for each source of error.
  5. Calculate a standard uncertainty for each source of error for the range or value of interest.
  6. Construct an uncertainty budget that lists all the components and their standard uncertainty calculations
  7. Combine the standard uncertainty calculations and apply a coverage factor to obtain the final expanded uncertainty.

It is also important to consider the different methods of load cell calibration. There are three different methods, and each has an approximate feasible expanded uncertainty. The different calibration methods include:

  • Direct dead weight – this method is the best for accuracy at 0.005% uncertainty, but it is slow, and the equipment is space inefficient.
  • Leveraged dead weight – middle of the road for accuracy at 0.01% uncertainty, and slow and space inefficient.
  • Hydraulic force generation comparison – this method has reasonable accuracy at 0.04% uncertainty and is also the fastest and most space-efficient option.

The final point is the sources of error in calibration. Error is defined as the difference between the measured value and the true value. There is a long list of different factors that can cause error and increase uncertainty. These factors may include drift, creep, misalignment, or environmental factors such as temperature. To compensate for this, it is important to understand the various formulas that can be used to find the true value based on the given measurement and the various factors for error.

To learn more about uncertainty and the different ways users can address uncertainty and overcome it, please give us a call at 480-948-5555, or visit our website to contact our Application Engineers.

Contributor:  LaVar Clegg, Interface

Source: NCLSI Measurement Training Summit 2014

The Anatomy of a Load Cell

Have you ever stopped to think about what makes the things we use everyday work? At Interface, our engineers think about what makes up an Interface load cell on the production floor and in our design lab every day.

Whether we are manufacturing a new load cell or speaking to a customer about how it can help solve their test and measurement challenges, we are always thinking about what a load cell can do and how to perfect the process of building one that exceeds all customer expectations in performance, reliability and accuracy.

One thing that people ask us about all the time is, what does it look like inside the pioneering Interface blue load cell? In the photo below, you have a cross-section of a basic load cell identifying each of the components and how it all comes together to provide industries around the globe world-class force measurement solutions.

The first component to understand is the strain gage. This mechanism is embedded in the gage cavity and is a sensor that varies its resistance as it is stretched or compressed. When tension or compression is applied, the strain gage converts force, pressure, and weight into a change that can then be measured in the electrical resistance. You can read more in our recent strain gage 101 blog. Here at Interface, we manufacture our own strain gages in-house to ensure premium quality and accuracy.

The main features of a strain gage are illustrated in the following image:

  1. Grid Lines – strain sensitive pattern
  2. End Loops – provide creep compensation
  3. Solder Pads – used to solder interconnecting wire to the gage
  4. Fiducials – assist with the gage alignment
  5. Backing – insulates and supports foil and bonds the strain gage to the flexure

There are also multiple gage configurations depending on the type of load cell. These include:

  • Linear – measures the strain under bending (used in mini beam load cells)
  • Shear – measures strain under shear force (used in low-profile load cells)
  • Poisson – measures strain under normal stress (used in the Interface 2100 Series Column Load Cells)
  • Chevron – measures strain under torsion (used in the Interface 5400 Series Flange Load Cells)

The next component to understand is the load bearing component of the load cell. It is made up of the hub, diaphragm, outer ring, inner ring and base. This component deflects under load to allow the strain gages to send a signal through the connector to the data acquisition device. Customization can include changing the metal materials used to meet environmental or strength concerns and designing the beam height and thickness to meet certain size and stress considerations.

The mounting ring and connector are also incredibly important to the proper use of a load cell and accurate data collection. The mounting ring is the area in which the load cell is mounted to the test rig to measure force and collect data. It is important to pay attention to mounting instructions because an improperly mounted load cell can cause inaccurate results, as well as damage to the load cell. There are also mounting adapters available to fit a wide variety of test rigs.

The connector is the component that allows the load cell to connect to a data acquisition device. The connector is attached via a wire to the data acquisition device and force data is sent through this device to the user through ethernet or Bluetooth® depending on the load cell and data acquisition device configuration. Interface also sells a wide variety of data acquisition devices.

Load cells have many configurations and capacities. In fact, we have made tens of thousands of them over the years to meet standard, modified and engineered to order specifications. The load cell diagram above represents a popular low profile “pancake” load cell.  There are many other styles including miniature load cells, bending and dual bending beams, column-style, S-beam and load button load cells. However, even as the shapes and uses change, the anatomy remains relatively similar, with these main components acting as the workhorse of the load cell and providing accurate force data to the user.

For more information on Interface and our wide range of load cells, torque transducers and data acquisition devices check out our product categories on our site or download our product literature here.

Interface Differentiator is Proprietary Strain Gage Manufacturing

Interface products have been heralded for their accuracy, reliability, and quality for more than 50 years. We credit our vertically integrated approach to manufacturing as the most significant factor in our development of industry-leading force measurement products, meaning we control every part of the design, manufacturing and testing of our products before they are shipped to our customers.

The process for how we differentiate ourselves begins with Interface strain gages. By manufacturing our own proprietary strain gages here at our headquarters in Scottsdale, Arizona, we can optimize our load cells to a quality level very few providers can match.

Think of strain gages as the heart and soul of a load cell. These components power every aspect of the device and their quality dictates a significant portion of the load cells’ overall quality. In addition, customization of the strain gages is a critical factor in ensuring the load cell is meeting the specific requirements of a customer’s project.

The last point is critically important because Interface does not just provide one size fits all products. Yes, we have a large standard product line ready to ship. There are many times when we collaborate directly with our customers to understand their application and the challenges that may be present during a force measurement testing program or OEM design. This allows us to offer modified and custom products that are engineered to order.  Whether that comes in the form of an off-the-shelf product within our catalog of more than tens of thousands of options, or a new model using our strain gage technology to meet the needs of a unique application.

An example of our commitment to meeting customer needs is the way we develop our strain gages to compensate for temperature, an environmental factor that can drastically affect the accuracy of force data. Our strain gages are designed and manufactured to counteract the temperature characteristics of the modulus of the load cell structural material.

The benefit to this is that our load cells are temperature-insensitive and do not require modulus compensation resistors, ultimately producing a simpler and more reliable circuit with higher output signal. It also means no dynamic thermal mismatch errors from modulus compensation resistors which cannot be thermally connected with the load cell’s surface at the strain gage location.

In addition, our proprietary strain gages provide several key benefits. Included below are a few of the differentiators available with Interface strain gages:

  • A higher output of 4mV/V, while competitors provide 3mV/V or less, which provides superior performance, flexibility, and accuracy.
  • The ability to perform hot and cold thermal compensation, from 15˚ – 115˚F, while competitors typically only provide heat compensation (60˚ – 160˚F).
  • Eight strain gages per load cell compared to our competitors four gages, which provides superior compensation of eccentric loads to further minimize resulting errors.
  • Our strain gages also offer:
    • Higher signal-to-noise ratio
    • Higher resolution in precision measurement applications
    • Superior fatigue life

Another factor in the development of our strain gages is our expertise and knowledge of the manufacturing process. We have always developed our own strain gages going all the way back to 1968. Therefore, we have learned everything there is to know about it and can guarantee the quality of our load cells in any environment based on this tenured expertise and having manufactured and calibrated millions of force measurement devices.

To learn more about our vertically integrated manufacturing process and the various forms of product and system customization we offer, contact our specialized application engineers.

 

Engaging Interface Calibration and Repair Services Expertise

A high-quality load cell is a critical piece of technology for the design and testing of products throughout various, highly regulated industries including medical, aerospace and defense, automotive, and industrial automation. To get the most out of a load cell, just like anything else, you need to understand how to care for and maintain it. A poorly maintained load cell can lead to inaccurate data and poor performance.

Interface Calibration and Repair Services provide a valuable function for our customers in recalibration and technical support for the thousands of products manufactured by the leader in force measurement.  When cared for properly, a load cell should to be calibrated once a year or at least every two years under regular use. There are also certain circumstances where a load cell is damaged in use and needs immediate repair. Interface can handle calibration and repair of any load cell on the market, whether we build it or not.

A key differentiator for Interface is the fact that our calibration lab is ISO 17025 and A2LA accredited. These accreditations are typically for major calibration labs, not in a manufacturer’s facilities like ours. Our deep expertise in the development of load cells allows us to provide the highest quality calibration and repair services on the market because we know the product inside and out.

Interface’s Industry Leading Calibration and Repair Process

The Interface calibration team consists of 10 individuals dedicated to an optimized calibration and repair process that gets our customer’s load cells in and out as quickly as possible. The process begins with the front-end team, who manages the customer’s request, goes through the RMA process, and troubleshoots any additional concerns with the customer.

Once we review the product in-house at our Arizona headquarters, the load cell goes through a thorough inspection process to identify any necessary repairs and to ensure the load cell is in working condition for calibration. This includes an electrical test to evaluate if the load cell is in proper condition to calibrate. It’s also important to note that if the load cell can’t be repaired, there is no charge to the customer, and we work to find a replacement unit. The customer also approves any repairs that are necessary before work begins.

The final step in the process is the actual calibration. Our calibration team has many years of experience and know load cells inside and out. We also work with the most advanced equipment, including our proprietary Gold Standard® and Platinum Standard® systems. These devices ensure that the load cells are calibrated to the most accurate capability possible before returning to the customer. More information about Interface Calibration Systems can be found in our Calibration Systems 101 blog here.

Our commitment to building quality calibration systems is evident by the customers who also use them to do calibration in-house. In fact, in nearly every major manufacturing testing lab, you will find an Interface Gold Standard Calibration System and Gold or Platinum Standard Load Cells. This is because our customers are working on some of the most advanced hardware in their respective industries and fields. Engineers and testing labs trust Interface for accuracy, performance and quality.

Interface customers not only need to ensure their measurements are as accurate as possible to avoid product failure, they also need to prove the accuracy of their testing equipment for those products to pass inspection and make it to the market. We provide both our expert calibration services in our calibration lab, or through high-quality, high-reliability systems available that we build for our customers.

Interface Calibration and Repair Services

  • 50+ Years of Calibration Experience
  • Calibration of All Manufacturers Load Cells
  • 100,000+ Calibrations Performed Annually
  • Custom Calibrations
  • IPerform Service Software for RMA, Tracking and Permanent Archive of Test Data
  • NMI Certified Gold and Platinum Standard Reference Load Cells
  • Interface Gold Standard Calibration Software Used for Data Collection and Analysis
  • Full-Service Machine Shop for Mechanical Requirements

Force Capabilities:

  • NIST/NMI Traceable Calibration
  • 2 gf – 1 Million lbf Calibration Capability
  • (9) Hydraulic & (5) Deadweight Test Stands to Support Your Calibration Requirements

Torque Capabilities:

  • 0.022 – 100K in-lbf Capacities
  • NIST Traceable to 2.2K in-lbf
  • NMI Traceable 2.2K – 100K in-lbf

Interface calibration and repair services are designed with the customer in mind. Our process is fast, reliable and will ensure premium accuracy for our customer’s most complex and high-quality data-dependent design and test projects. Our team of experts work with every customer to ensure personalized world-class service.  It starts with engagement, how can we help?

For more information on Interface calibration and repair services, please visit /calibration-repair/.

Click here to schedule a service today.

Contributor:  Chris Brandenburg, Technical Services Manager at Interface