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Faces of Interface Featuring Kasilyn Halawith

Kasilyn (Kasi) Halawith is Interface’s repair service manager, which handles our product calibration and repair services. In our feature of Faces of Interface, we learned that Kasi is a jack of all trades and has excelled across a variety of industries before finding a home at Interface. To begin, Kasi is a rare Arizona native who grew up in Moon Valley, a small town in North Phoenix. She was raised here and continues to raise her two daughters in the Valley.

Kasi’s career can be summed up by saying there really isn’t anything she can’t do. Throughout her life she has held positions in the automotive industry, food and beverage, pharmaceutical, and more. The one thing that has remained consistent is that she has always excelled in customer facing roles because she understands how to work with people to get them exactly what they need.

Some of Kasi’s professional experience includes 11 years at Midway Chevrolet, where she worked as the body shop coordinator. Seven years at Sapphire Catering, where she was head server and led efforts to cater to MLB Spring Training attendees. This job was actually nearly a year-round gig because of how much time professional baseball players spend in sunny Arizona in the offseason. Additionally, Kasi also spent time as the office manager at Roadrunner Pharmacy.

These experiences taught Kasi the value of patience in customer relationships, as well as the need to always keep communication open to ensure customer needs are always met. It also taught her to be proactive whenever possible to create the best environment possible for customers. She is a strong advocate in creating positive customer experiences.

About three years ago, Kasi was ready to take on the next challenge in her career and learned about Interface through a friend. Interface needed someone to assist our Repair Service Manager at the time and Kasi was the perfect fit for the role.

Kasi quickly moved into the manager role and has excelled at serving Interface repair customers. Her role today involves responding to dozens of important customer emails every morning, processing new orders, return material authorizations, and preparing quotes for customers. She is also in constant communication with customers nationally and our global network to help answer questions and keep customers updated on orders.

She really enjoys the role because she gets to work with a very diverse group of individuals and projects. She’s also very close with her team and the greater Interface staff mentioning that it is a great environment to work. Her team consists of 12 people, a mix of technicians and administrators who facilitate all repair service requests.

When Kasi isn’t being a rockstar repair service manager, her time is devoted to her family. As mentioned, Kasi has two daughters, one of which is at GCU pursuing a Bachelor of Science in Entrepreneurial Studies. Her other daughter is 18 years old and special needs, Kasi is a devoted advocate of hers. One of Kasi’s favorite hobbies is helping out with her girls after school programs. This includes a lot of crafting, developing t-shirts and mugs for spirit line as president of the Booster Club. Finally, Kasi has three adorable chihuahuas.

Kasi is an integral member of our team, and we are excited to share her story. If you are interested in learning more about our incredible team members at Interface, tune into our IQ Blog every month for a new Faces of Interface ForceLeaders feature.

Faces of Interface Featuring Karla Salaz

When you possess the worldly knowledge and the wide range of career experience as our Custom Solutions Procurement Specialist Karla Salaz, you can be successful anywhere. In today’s Faces of Interface, we spoke to Karla about her career experience as well as her travels abroad and throughout the United States.

Karla grew up in Arizona and is a rare third generation Arizonian. Her father worked for the U.S. Forest Service, while her mother was in administrative work. Karla always enjoyed her home state and although her life took her all around to California, Florida, Nevada, Ohio, and Germany, she always knew she would make it back

Karla’s career is defined by her outstanding ability to pick up new skills and roles very quickly. When she moved to Southern California, she started a job in construction as a laborer before moving into an administrative assistant role. Her next stop was in retail where she worked at Walmart. She began as a cashier and rose through the ranks. Seven years later, Karla left Walmart as an assistant manager.

Then, after a few years working in the retail industry, Karla’s former husband, who was in the air force, received Permanent Change of Station orders to Germany, and she went along. In her new home, she began working for a broker for military exchanges.

After a little while and a move back to the states to Texas, she would take on her first role in manufacturing at a sausage manufacturing plant.  She moved into procurement at the plant and realized that she really enjoyed the various aspects of the position that allowed her to nurture and grow supplier relationships, as well as internal relationships. She also really enjoyed the responsibility of forecasting supply because it could make a huge difference in the success of the company.

Then, Karla returned to Arizona and began at Interface. Her experience in overseas brokering and procurement made her a perfect fit for the role as custom solutions procurement specialist. And while she only started in October 2020, her positive impact has certainly been felt by our team and customers. Her day-to-day responsibilities include processing orders, maintaining the correct level of inventory, coordinating logistics with partners locally and abroad, assisting in customs clearance and finding parts and bringing them in at the best price.

She says that what she enjoys most about working at Interface is that the company has such incredible potential, and in her role in custom solutions, she feels she has a big hand in influencing that growth. In addition, her proclivity for relationship building in concert with all of the different suppliers and Interface team member she interacts with, allows her meet knew people and engage all the time. Something she stills really enjoys after all this time after her first procurement job.

In her free time, Karla loves to spend time with family, her daughter is studying medicine at NAU in her junior year, and she gets up to see her as often as possible. She also has two sons and a granddaughter in Texas whom she also gets out to visit as often as she’s able. Finally, she’s a huge sports fan, basketball, baseball, football, and her favorite, hockey. She’s still waiting for the days that the Arizona Coyotes are competitive again.

Karla has a bright future ahead of her at Interface and we are thrilled to have her on board. If you enjoyed Karla’s story and want to meet more of our outstanding staff, check out her fellow ForceLeaders here.

Faces of Interface Featuring Garland Hawkins

Faces of Interface is an important series because it highlights the talented team members that keep Interface going strong. In this new ForceLeaders feature, we interviewed Garland Hawkins, our production planner for Interface’s most popular LowProfile load cells.  A key member of our operations and Navigators teams at Interface, this feature highlights Garland’s professional history and a few of the things he’s working on today.

Growing up in the home of a mechanical engineer, you are bound to develop a kinship with the engineering and manufacturing world. For Garland Hawkins, he remembers fondly the time spent with his father building and tinkering with different mechanical objects. While a career in the manufacturing industry wasn’t necessarily planned, he’s thrilled that it’s where his career has taken him.

Garland’s path to the manufacturing industry is a little different than his father’s trek. After high school, Garland’s career began in the logistics industry as an order filler for Lineage Logistics. He enjoyed the work and quickly showed off his talents rising through the ranks over six years from order filler to trainer and eventually the supervisor. After leaving Lineage, Garland continued his career in logistics as the shipping and receiving manager for S&G.

After two years at S&G, Garland was ready for a change of scenery. He had spent his whole life in California and wanted something new. In 2016, Garland moved to Arizona because he preferred the desert landscape and knew that growth opportunities in Arizona were on the rise. Garland began working at the airport for a consolidation company, but he knew it was just a temporary gig before getting back into the field he knew and loved of logistics.

Then an opportunity came about with Interface. Garland began with Interface in the shipping and receiving department. As he became acclimated and comfortable in this new role in the engineering and manufacturing industry, he caught his stride. Shortly after, Garland was recognized for his hard work with a promotion into the planning department and eventually into his current role as Production Planner for Interface’s LowProfile Load Cell line.

In this role, Garland is tasked with managing the supply chain and planning. Basically, everything related to shipping and logistics for LowProfile Load Cell products. This includes, monitoring parts, maintaining inventory, addressing works orders with the production floor, scheduling machine shop and production orders and aligning capacity with customer demands and requirements.

Garland notes what he loves about Interface is the opportunity for success within the company. Most importantly, Interface is hyper-focused on growing into new markets and new regions and Garland knows that this will translate to career growth and opportunities to contribute to the company’s growth.

In addition to taking advantage of opportunities to grow at Interface, Garland is also working on his own to grow his skillset and knowledge during his time at Interface. Garland recently completed his degree in Operation Management and Analysis at Ashford University.

Garland’s drive and hunger are certainly not lost on Interface either. The company recognized this ambition and nominated Garland into its prestigious cross-functional Navigators program, which is designed to take rising stars and put them through development activities that expose them to every department of the company. This working team is essential in providing ideas and plans to drive positive change with critical thinking and problem-solving throughout the company. Garland is thankful for this opportunity because it provides the ability to see the company from every angle. It is helping him better understand the impact and importance of his own role while giving him insight on growth opportunities within the company.

While he’s not working at Interface, Garland likes to relax by enjoying his relatively new hometown of Phoenix, Arizona. He’s recently taken interests in hiking and exploring the outdoors in the desert. He’s also a big sports fan, especially basketball. He enjoys playing and watching NBA games while checking out the local food scene. However, he has not adopted the Suns as his home team yet, he’s a loyal Lakers fan through and through.

We’re thrilled to have the opportunity to shed some light on one of our committed team members. Garland Hawkins is star in the making with plenty to offer and a drive to take action.

 

Faces of Interface Featuring Tim Matteson

The Faces of Interface is an important series for the Interface IQ Blog because it highlights the talented people that keep Interface going strong. In this new ForceLeaders feature we interviewed Tim Matteson, product quality and improvement engineer for our Mini OEM product line, to learn a little bit more about his history and what he’s working on these days.

Interface’s Tim Matteson grew up in the small town of Fond du Lac, Wisconsin (and yes, there are many cheese jokes here) between Green Bay and Milwaukee. He was fond of the electrical and mechanical world, having grown up with a father who owned an electronics business and often doing work for him. This interest drove Tim towards mechanical fields and hobbies.

Immediately after school, Tim went to work for a printing company called Action Printing in Wisconsin. His job was to keep the large, fast, and loud presses in working order. Through this work he learned he had a proficiency for troubleshooting and problem-solving. Tim worked his way through the ranks at Action Printing, eventually becoming the assistant plant manager where he managed a crew and ensured production remained efficient.

Eventually, and after a trip to warm and sunny Arizona, Tim and his wife decided it was time for a change of scenery. Tim moved to Arizona shortly after the vacation and started working at another commercial printing company, Signature Offset. He spent 10-years there as the operations manager, and while he enjoyed his time with the company, the decline of the printing industry had Tim looking for a new opportunity.

Tim joined Interface in August 2010 as our second shift manager, which entailed keep an eye on production throughout our facility. After a few years, he moved to become the department supervisor of one of our most popular product lines, Interface Mini Load Cells. He then moved up again, becoming a business unit manager. In this role, he oversaw production for three different product lines, including our popular minis. And now today, Tim runs the Mini OEM product line as the product quality and improvement engineer.

In this role, Tim oversees the production of one of Interface’s fastest-growing business units in OEMs. His job is to ensure that production is running as efficiently as possible and that every product that leaves the floor has the same premium quality that Interface is known for in the industry. Tim says that the thing he enjoys most about working at Interface is the fact that he gets to put his problem-solving and troubleshooting skills to work every day. He’s also dealing with a lot of detailed drawings of Interface products, which brings back fond memories of his drafting days.

In his free time, Tim likes to spend his time outdoors exploring Arizona. One of he and his wife’s favorites spots to hike is the Superstition Mountains. The couple has also hiked the Grand Canyon 10 times now, often camping out at our state’s Wonder of the World. He says that he and his wife probably spend so much time outdoors nowadays because they’ve escaped the winter weather and can enjoy time outside nearly all year long.

Tune in each month as we feature another Interface employee or partner. To view the entire series, visit our ForceLeaders page here.