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Quality is Top Reason Customers Choose Interface

In our latest customer feedback survey, we asked those that rely on Interface why they buy from us. The overwhelming top response was product quality. One of the trademarks of Interface is ensuring that our products meet not only the demand of what is needed in the market for measurement sensors, but that the precision, accuracy, and quality of everything we build is market leading. Best in class.

Our customers drive Interface innovation. We are continuously looking at trends, special requirements and future outlooks to determine what solutions can meet today’s requirements and those in the future. It was noted in the survey that customers depend on Interface for this expertise and experience. That is why it is central in our business strategy and key for Interface’s success to ask, listen and learn from those that rely on our force measurement solutions in their businesses.

A hallmark to our semi-annual survey is the Net Promoter Score (NPS) question that is designed to measure loyalty. We asked again in this latest Spring 2021 survey, “How likely is it that you would recommend Interface to a friend or colleague?” Respondents are then asked to rate their response by selecting 0-10 with 10 being extremely likely and 0 not at all likely. The percentage of those that select 9 or 10 are considered promoters of the Interface brand. Anyone that scores 6 or below is considered by NPS standards to be a detractor. The percentage of promoters minus the percentage of detractors are gives you an NPS score.

We are very excited to announce that Interface’s current Net Promoter Score is +73.

The founders of NPS note that outstanding companies in their class average between a +30 to +50. We are honored by the recognition coming directly from our customers.

“This is a great result! We appreciate the recognition of our team member’s hard work to generate such customer satisfaction and loyalty. Global brands recognized around the world and who are famous NPS power users rarely report scores as high as Interface. We are honored to have such loyal customers, as seen in an outstanding +73 NPS. Remarkably, this came during a period where the customers’ most recent experience likely was influenced by the pandemic strain.” Greg Adams, CEO

We learned from our customers when we asked, “What are the most important reasons why you choose to buy from Interface?”, that product quality matters most, followed next by calibration and repair services, accuracy specifications, experience working with Interface and brand reputation. We also looked at trends in future product demands and the ability to buy online through our QS48 online shopping service.

Our customers were very forthcoming in their preferences for technical support, with phone and email taking top positions. This was followed by using our technical library, video demonstrations and numerous product and technical manuals.

We also gained great insights from our customers when we asked, “How can we improve your overall experience working with Interface?”  All feedback matters to us. It’s what we gain through this transparent and open process that we know where we can look to improve. In fact, we are determined to look at every opportunity presented in the survey to make operational improvements that benefit our customers in all areas from design to shipments.

“Our team performance demonstrates the winning position we are all committed to at Interface. Customer experience is central to what we do and it’s our focus to continuously exceed expectations. As great as this score is today, the better news is that we have the opportunity to improve further and define our future as the market leader by delivering the best for our customers.” Greg Adams, CEO

Our last question in the survey, we asked, “How satisfied are you with Interface and your customer experience?” and we learned that 98% of our customers are satisfied and 83% are very or exceedingly satisfied. We appreciate all those that provided their candid responses in our Spring Customer Satisfaction and NPS Survey. Our work continues to make sure what we do goes above and beyond and delivers on our promise to exceed expectations.

 

Faces of Interface Featuring Tim Matteson

The Faces of Interface is an important series for the Interface IQ Blog because it highlights the talented people that keep Interface going strong. In this new ForceLeaders feature we interviewed Tim Matteson, product quality and improvement engineer for our Mini OEM product line, to learn a little bit more about his history and what he’s working on these days.

Interface’s Tim Matteson grew up in the small town of Fond du Lac, Wisconsin (and yes, there are many cheese jokes here) between Green Bay and Milwaukee. He was fond of the electrical and mechanical world, having grown up with a father who owned an electronics business and often doing work for him. This interest drove Tim towards mechanical fields and hobbies.

Immediately after school, Tim went to work for a printing company called Action Printing in Wisconsin. His job was to keep the large, fast, and loud presses in working order. Through this work he learned he had a proficiency for troubleshooting and problem-solving. Tim worked his way through the ranks at Action Printing, eventually becoming the assistant plant manager where he managed a crew and ensured production remained efficient.

Eventually, and after a trip to warm and sunny Arizona, Tim and his wife decided it was time for a change of scenery. Tim moved to Arizona shortly after the vacation and started working at another commercial printing company, Signature Offset. He spent 10-years there as the operations manager, and while he enjoyed his time with the company, the decline of the printing industry had Tim looking for a new opportunity.

Tim joined Interface in August 2010 as our second shift manager, which entailed keep an eye on production throughout our facility. After a few years, he moved to become the department supervisor of one of our most popular product lines, Interface Mini Load Cells. He then moved up again, becoming a business unit manager. In this role, he oversaw production for three different product lines, including our popular minis. And now today, Tim runs the Mini OEM product line as the product quality and improvement engineer.

In this role, Tim oversees the production of one of Interface’s fastest-growing business units in OEMs. His job is to ensure that production is running as efficiently as possible and that every product that leaves the floor has the same premium quality that Interface is known for in the industry. Tim says that the thing he enjoys most about working at Interface is the fact that he gets to put his problem-solving and troubleshooting skills to work every day. He’s also dealing with a lot of detailed drawings of Interface products, which brings back fond memories of his drafting days.

In his free time, Tim likes to spend his time outdoors exploring Arizona. One of he and his wife’s favorites spots to hike is the Superstition Mountains. The couple has also hiked the Grand Canyon 10 times now, often camping out at our state’s Wonder of the World. He says that he and his wife probably spend so much time outdoors nowadays because they’ve escaped the winter weather and can enjoy time outside nearly all year long.

Tune in each month as we feature another Interface employee or partner. To view the entire series, visit our ForceLeaders page here.

Interface Force Measurement Solutions Featured in Quality Magazine

Choosing a force measurement device and getting the most out of it is a tricky process, even for the most seasoned engineers. So, when Quality Magazine asked our Chief Engineer and VP of Quality, Ken Vining, to share his knowledge of force measurement, he decided to put together a guide on what to look for in force measurement equipment and how to use and maintain your equipment properly.

In his Quality Magazine article titled, “Selecting and Using a Force Measurement Device: Everything you need to know,” Vining explains the contributing factors to force measurement device quality and accuracy, as well as a few tips and tricks to make sure you’re getting the best possible accuracy and longevity out of your device.

Included below is a brief introduction from article:

Force measurement devices like load cells, torque transducers and data acquisition devices are used across industries to design and test hardware. They’re a key factor in the product development process because the force, torque and weight data they collect helps to ensure products are accurately constructed, work as intended, are safe for use, and can withstand the test of time. In highly regulated and complex industries like medical and defense, this data becomes even more important because any miscalculation in the design of a product can put lives at risk.

The first thing to understand is every project requiring a load cell or torque transducer has different variables affecting accuracy and quality. And for every situation in product development and testing, there is a load cell to fit your precise need. Therefore, the most important step in ensuring accurate and high-quality data is speaking to a force measurement expert about the details of a project.

There are five key factors you need to know related to data accuracy, and three factors related to force measurement device quality. I’ll explain why each factor can contribute to inaccuracies and what to look for when selecting a device based on material selection, build quality, and environmental factors… READ MORE

Additional Ken Vining feature:

/the-five-critical-factors-of-load-cell-quality/

For additional information on selecting and using your force measurement device, please contact our solutions experts.

Interface Outlook for 2021

Interface CEO Greg Adams shares his outlook for the coming year.

Never in our collective lives have we faced so much uncertainty and turmoil! The year 2020 will make history, that much is certain. Between the COVID-19 pandemic, social unrest, and a year of political strife for the ages, I think we’re all ready to turn the chapter on the start of this decade.

Despite the challenges we’ve faced in 2020, I’m still very optimistic about our future, and for Interface. My optimism is fueled by the amazing people we have here at Interface.

As a family, we’ve gotten through this together and are only growing stronger. I couldn’t be prouder of our people for their resilience and hard work in the past year. We have continued to provide the same excellent service our customers appreciate. In fact, our Net Promoter Score® remained above 60 again in our latest 2020 Customer Satisfaction Survey.

Additionally, product quality is higher than ever and we even had a few major product launches this year, including ConvexBT, our most advanced load button load cell ever, and the G Series, a new international Mini Load Cell product line. And most importantly, we’ve done all of this by ensuring that the health and safety of everyone is our number one priority.

Our ability to remain successful in the past year is a product of how diversified our end markets remain. We continue to serve a wide variety of critical technology-focused industries including aerospace and defense, automotive, medical, industrial, T&M and more. We have benefited from global diversification as well, stepping up our focus on market leaders around the world. It’s also a testament to our engineers who continue to be future focused on innovation. We’ve developed new and groundbreaking ways to serve customers, and we’ve identified trends to keep us at the bleeding edge in our industry and continuously moving forward.

The last point I’ll make on the year 2020 before looking ahead is that we’ve also taken some of the downtime to improve our internal processes and dedicate time to skills training for our team. Not only have we improved our product lines and capabilities, but we’ve also ensured that our skillsets remain strong going into the next year.

And as we finally make the turn to 2021, I’ve spent some time looking ahead to what I believe the next year will hold for our industry and for Interface:

A heightened focus on pre-sale and post-sales service is one thing that we’ve heard from customers in the last year through our semi-annual surveys. We’re upgrading our sales process to ensure our engineering teams are more involved in assisting the customer select and configure the products and systems that are right for their application. Enhancing our after-sales service will include capturing and distributing instructions, guides, and other technical services into a more accessible and easier to find outlets like our robust website.

Another trend we’re seeing requested from our customers is a desire for force measurement providers to migrate from components to systems. World-class componentry will always be important, but our experience working with customers to provide total system solutions that meet their specific needs is critical. In addition, the demand for higher performance and more customization options continues. One of the biggest improvements Interface has made in the past year is updating our production lines to include more automation capabilities. This allows us to provide high-performance, customized products at high volume while still being able to offer competitive costs. This change is helping us expand our sales with the OEM customers.

Finally, a big trend we’ve been following is miniaturization and the desire to pack more sensor technology into a single load cell or torque transducer. We’ve already begun to address this in some of our products by designing accelerometers into load cells. In industries like automotive, we often use a torque transducer to measure rotation with components like car engines. By adding an accelerometer, we can measure both rotation and acceleration through a single device.

As this desire for more data and less convoluted test systems grows, Interface will continue to find ways to customize our load cells and add more sensor types like temperature and humidity. We’ll also do this by using electronic miniaturization manufacturing methods to improve capability without increasing the overall size of the package.

In conclusion, I’m extremely pleased with the level of talent, the strength of the brand and the depth of our commitment to customer satisfaction. We’ve overcome the challenges presented to us this year and remain stronger than ever. Our renewed focus on the future will also help us identify opportunities for innovation to serve customers in more unique and beneficial ways.

I hope that everyone in our community, from our partners to our customers and employees, has a wonderful holiday season and comes back in the new year refreshed. We’re not out of the woods yet with the pandemic, but there is light ahead and we are speeding to be the Interface you can always rely on.

Faces of Interface Featuring James Richardson

Born in Arizona but growing up in the rural area of Cotton City, New Mexico, James Richardson was only exposed to the opportunity of a career in engineering after moving back to Arizona. After graduating as his high school class Salutatorian in 1995, he started college in Eastern Arizona.

He later moved to Mesa in 1999 where he took a job working for his uncle at Dewitt Equipment fixing restaurant and cooking equipment like ovens, fryers and microwaves, and along with refrigeration equipment including air conditioning units, freezers, and ice machines. It was also during this time he learned to braze, solder and TIG weld.

At Dewitt, his on the job training for fixing equipment built up his foundation for engineering. The spark that really kicked it off came on a sweltering Arizona summer day when James was repairing an A/C unit on a restaurant’s loose gravel rooftop. The temperature was so high that the gravel began to sink, melting the soles of his shoes. At this point, James realized he enjoyed working with his hands and on advanced equipment; however, it was time to finish his formal education in engineering and pursue a job that included more time inside where there was ample air conditioning.

By this time James had already completed an Associate Degree at Maricopa Community College and he was about 18 months from completing a Bachelor of Science in Mechanical Engineering degree at Arizona State University. Completing this degree, he later earned a Master’s in Engineering Management from Ohio University. Towards the end of his bachelor’s degree, he got an internship at Honeywell Aerospace. His first job after earning his degree was with Enertron Inc., a leading provider of thermal management solutions for the aerospace, military, medical, telecommunications, and IC fab equipment industries. In this role, he designed heat sinks for circuit boards used for lasers, lighting and computers.

After three years with Enertron, he moved to Cleveland Electric Laboratories where he served as an applications engineer working on turbine engine instrumentation. This is where James got his first hands on experience with force measurement equipment. His job was to design instrumentation for strain, temperature, and pressure measurements. At one point he even designed a load pin for a customer.

In his role, he was also introduced to Interface. The company he was working for owned several Interface products and he became familiar with their high-quality and premium accuracy. Then in 2015, a headhunter called him out of the blue to offer him a chance to work for Interface. James was excited about the prospect of working for a company that put quality first. In fact, the thing that hooked him about Interface was the declared focus of “Quality is Our Driving Force,” and the fact that each of the four interviewers reiterated the importance of this statement in their interview.

James joined Interface as a production engineer. He remained in this role for about four years before being promoted to Senior Engineer, and then to his current role as Mechanical Engineering Manager where he leads a team of five other engineers. In this leadership position, James is responsible for overseeing development efforts for some of Interface’s most important product lines including the specialized 1923 and 1925 wireless custom solutions and our downhole products for the energy markets. James was instrumental in the latest new product release, the new ConvexBT Load Button Load Cell.

In addition to this critical role, James also loves to learn about the many ways that Interface products directly affect him and people close to him. This includes how measuring systems ensure the proper weight of food in nutritional planning and packaging, measurement of things like blood donations, and safety test systems for airplanes. The work done at Interface is incredibly important to everyday life and many people don’t even realize it.

In his free time, James can be found spending time with his wife of 21 years and their four children, two sons and two daughters. The family enjoys the outdoors together, partaking in activities like bike rides and hikes. He also brings some of his passion for engineering home. He’s intrigued by the possibilities of 3D printing and owns a printer himself. He’s designed and printed things like bowties, wallets, wall-mounts for various gadgets, and even toys for the kids. In case you missed it, the photo of James is his own 3-D printed bowtie. It was a big hit at the Interface holiday party.

Another interesting fact about James is that throughout his career he’s tried to connect with co-workers from different countries by learning their language. Throughout his life he’s learned a little bit of Polish and German, and is fluent in Spanish, which he learned while spending two years as a missionary in South America.

We asked James to describe his thoughts on his career in engineering in another language. He responded, “Un dicho o una frase que a mí me gusta pensar, cuando algo no sale buenisimo, es: “Siempre hay una manera mejor.” This translates to a saying or phrase that I like to think of when something doesn’t turn out great, “There is always a better way.”

To learn more about the ConvexBT, check out the datasheet here:

ConvexBT

Interface Differentiator is Proprietary Strain Gage Manufacturing

Interface products have been heralded for their accuracy, reliability, and quality for more than 50 years. We credit our vertically integrated approach to manufacturing as the most significant factor in our development of industry-leading force measurement products, meaning we control every part of the design, manufacturing and testing of our products before they are shipped to our customers.

The process for how we differentiate ourselves begins with Interface strain gages. By manufacturing our own proprietary strain gages here at our headquarters in Scottsdale, Arizona, we can optimize our load cells to a quality level very few providers can match.

Think of strain gages as the heart and soul of a load cell. These components power every aspect of the device and their quality dictates a significant portion of the load cells’ overall quality. In addition, customization of the strain gages is a critical factor in ensuring the load cell is meeting the specific requirements of a customer’s project.

The last point is critically important because Interface does not just provide one size fits all products. Yes, we have a large standard product line ready to ship. There are many times when we collaborate directly with our customers to understand their application and the challenges that may be present during a force measurement testing program or OEM design. This allows us to offer modified and custom products that are engineered to order.  Whether that comes in the form of an off-the-shelf product within our catalog of more than tens of thousands of options, or a new model using our strain gage technology to meet the needs of a unique application.

An example of our commitment to meeting customer needs is the way we develop our strain gages to compensate for temperature, an environmental factor that can drastically affect the accuracy of force data. Our strain gages are designed and manufactured to counteract the temperature characteristics of the modulus of the load cell structural material.

The benefit to this is that our load cells are temperature-insensitive and do not require modulus compensation resistors, ultimately producing a simpler and more reliable circuit with higher output signal. It also means no dynamic thermal mismatch errors from modulus compensation resistors which cannot be thermally connected with the load cell’s surface at the strain gage location.

In addition, our proprietary strain gages provide several key benefits. Included below are a few of the differentiators available with Interface strain gages:

  • A higher output of 4mV/V, while competitors provide 3mV/V or less, which provides superior performance, flexibility, and accuracy.
  • The ability to perform hot and cold thermal compensation, from 15˚ – 115˚F, while competitors typically only provide heat compensation (60˚ – 160˚F).
  • Eight strain gages per load cell compared to our competitors four gages, which provides superior compensation of eccentric loads to further minimize resulting errors.
  • Our strain gages also offer:
    • Higher signal-to-noise ratio
    • Higher resolution in precision measurement applications
    • Superior fatigue life

Another factor in the development of our strain gages is our expertise and knowledge of the manufacturing process. We have always developed our own strain gages going all the way back to 1968. Therefore, we have learned everything there is to know about it and can guarantee the quality of our load cells in any environment based on this tenured expertise and having manufactured and calibrated millions of force measurement devices.

To learn more about our vertically integrated manufacturing process and the various forms of product and system customization we offer, contact our specialized application engineers.

 

Interface Engineered to Order Solutions

Load cells and torque transducers come in many different capacities, sizes and capabilities. They are used in nearly every industry that manufactures any type of hardware device or component. From testing minute forces on miniaturized medical devices, all the way up to measuring force in the construction of enormous suspension bridges or even rocket engines. The point is, there is no one size fits all in the force measurement world when performance matters.

What makes Interface uniquely the leader and is a true differentiator in the force measurement industry is our ability to provide engineered to order solutions to meet our customer’s exact application requirements.

Innovation across multitudes of industries has provided the opportunity to be more creative in utilizing Interface proprietary technology and engineering talent in the development of new force measurement devices. More and more we find ourselves leaning on our experts using our proprietary strain gages and product designs to develop solutions that meet the needs of our customer’s unique projects and end-products.

Through our work on modifications and custom solutions, we have expanded our product offerings to more than 37,000 uniquely designed products spanning across 52 years of development. Once initiating as a custom solution, many of these products have made their way into our catalog as standard products based on growing trends and larger demands.

There is also another form of customization, or more accurately termed modification, that we are seeing more and more as Interface grows our engagement with OEM customers. We call this “engineered to order” solutions. These solutions are different from full customization and critical in serving our diverse customers.

Designers and builders of high-volume products may have opted in the past for simplistic testing technology that lacks consistency, quality, accuracy and reliability. As product failures or customer satisfaction wanes based on performance, OEMs are driven to find force measurement solutions they can depend on for precise measurement and performance. This is also indicative of the times we are in utilizing advancements in production, technology and even robotics to produce products.

It is essential for product makers and engineers to find reliable solutions for accurately monitoring and testing product performance in real-time. In short, they need sensor capabilities that meet their product manufacturing volume, safety requirements and overall robust product performance standards. This is very typical in industrial markets where OEM customers want to monitor machines in the moment and more accurately predict fatigue or when a machine will need to be repaired, reducing overall downtime and saving money.

To best serve OEM customers and testing engineers with premium and affordable force measurement solutions, Interface offers engineered to order capabilities for the masses. Engineered to order means Interface can deliver force measurement solutions from our massive catalog that are modified to meet the features and specifications that our customers require, while still retaining the premium accuracy, quality and reliability Interface is known for across every industry we serve.

Interface Application Engineers work closely with our customers to determine the exact specs their product requires and deliver a manufacturing plan that meets their volume, accuracy and reliability needs through an engaged process. We plan, coordinate and team together to build the right product, for the right time and right price. Most importantly, we can modify most of our products in our entire catalog, giving flexibility within a precision line of solutions.

OEMs, product designers, and testing experts do not need to compromise performance. Interface’s engineered to order process combined with our automated production lines allows us to provide the same great quality force sensor our customers expect from an industry leader.

Interface excels when we partner with our customers in the earliest phases of development to ensure we provide the best solution, based on size, capacities and performance capabilities. By sharing design plans, we can collaborate with our customers to provide the best outcome. Ready to engage our experts?  Contact us here.

The Five Critical Factors of Load Cell Quality

Accurate data and high-quality test and measurement programs have many contributing factors. None are more important than the devices and equipment used on the test line. At Interface, we understand this better than anyone else.

Quality is why our force measurement products are used and known across multiple, highly regulated, and complex industries for providing the most reliable and accurate data anywhere. It is also why Interface is recognized as the preeminent leader in load cell quality.

How do we reach this high standard that we continue to hit with every product that leaves our facility? It is our overriding commitment to quality and consistency. The most important aspect of this is the fact that Interface controls the entire manufacturing process of our load cells. Many providers outsource certain components like that strain gages. We build the strain gages, the load cells, integrate the strain gages into the load cells and we do our own test, calibration, and quality inspection on each device.

Through our development process, which has been created and perfected over 52 years, we have learned what makes a great load cell. To start, Interface Chief Engineer Ken Vining outlines the top factors in load cell quality.

Five Most Critical Factors of Load Cell Quality

#1 Repeatability

Repeatability is first on the list and it is what our customers consider the most important aspect of buying an Interface load cell. Anyone can develop a load cell that is accurate for the first 10 to 15 measurements, but as environmental factors and stress are inflicted upon the load cell it needs to last. Due to our experience in this industry, we understand how certain temperatures, loads and other factors can diminish the accuracy of a load cell. This is one of the reasons we work so closely with our customers. Every application is different, and if we understand the application, we can deliver a custom load cell that withstands the various stressors over time without providing diminishing returns. This ensures that our customers receive the same, high-quality data after 10 years of use that they received on day one.

#2 Longevity

Like repeatable data accuracy over time, the load cell also needs to feature a high-quality and ruggedized build to last physically. Constant application of weight, pressure or torque can diminish the build quality and strength of a load cell if it does not meet the material requirements of the application. This can also reduce accuracy and lead to higher costs if customers must replace their load cells regularly. Interface has worked across a wide variety of industries and we understand the materials necessary for nearly any environment. With proper use, build quality and routine maintenance, load cells should last a very long time. In fact, Interface still has load cells in use in the field from when we started building quality product more than five decades ago.

#3 Accuracy

Data accuracy is affected by a litany of factors in load cells. In fact, we wrote an entire white paper on this very topic called, “Contributing Factors to Load Cell Accuracy.” Once again, the application of the load cell is what determines the conditions that affect accuracy. These conditions include creep, side and eccentric load, temperature, humidity, the mounting process and more. Interface can customize each of our load cells to ensure these conditions are accounted for to maintain premium accuracy.

#4 Sensitivity to Off-Axis Loads

A typical load cell is designed to measure load in one direction. However, nearly any project using force measurement test processes is going to introduce an off-axis load. If the load cell is not designed to adjust for this and compensate for what is called moment, the data output will be skewed. This is another reason that customers need to be extremely specific when discussing the application of the load cell. There are several ways to compensate for moment; however, most of these adjustments are physical and occur in the design and manufacturing process. With a correctly calibrated and designed load cell, off-axis loads will be eliminated and will not affect the accuracy of the data.

Special Note: Our recent release of the new ConvexBT product, the first to market miniature load button load cell that is designed to solve for off-axis (eccentric) loading. Read more here.

#5 Access to Prominent Force Measurement Experts

Every factor of quality listed above is realized and accomplished through a close and transparent relationship between customer and force measurement provider. Every application dictates a different force measurement solution. When we understand the application, we can select the right type of load cell or customize an off the shelf load cell to meet the quality and accuracy needs necessary for any project. This is why a customer’s access to a force measurement expert is an integral part of load cell quality.

Every force test and measurement project can create a different challenge and developing an accurate and reliable load cell to meet those challenges can be tough. Therefore, Interface considers these five factors, and hundreds more, for every product we engineer and build. This is our unwavering commitment to quality and customer satisfaction.

Contributor:  Ken Vining, Chief Engineer and Head of Quality

Celebrating Independence and American Manufacturing

As we celebrate Independence Day 2020 at Interface, we are also celebrating our history as an American manufacturer.  We are a company founded in 1968 that started with a vision to engineer and build precision and quality products made in the USA. We remain steadfast in honoring our commitment to remaining an US headquartered manufacturer.

Our first production facility was opened in 1972 in the Scottsdale Airpark in Arizona. Through our 52 year history and growth we have expanded in this location, which features a high-production manufacturing facilities, an accredited calibration laboratory, a multi-faceted machine workshop, and our corporate offices.

At Interface, we know manufacturing is critical to the US economy. The National Association of Manufacturers (NAM) stated that in 2019, U.S. manufacturers accounted for more than 11% of the total output in our economy and employed more than 8% of the workforce. Additionally, the total output from U.S. manufacturing in 2018 was $2.3 billion.

Manufacturers in Arizona account for 8.61% of the total output in the state, employing 5.96% of the workforce according to NAM.  It is our depth of respected talent and valuable experience that enable us to continue our driving focus on innovation, engineering and production of the world’s most accurate, reliable and quality performance load cells and force measurement solutions in Arizona. In 2019, Interface was recognized as the Manufacturer of the Year in Arizona, a great honor for the entire Interface team.

Our force measurement expertise is vital to a number of industries where U.S. regulatory compliance is necessary. This includes aerospace and defense, space and launch sectors, medical, industrial automation, new IoT technology and automotive. We have worked with global businesses in these industries, along with test and measurement, for more than five decades. Over time, we have earned several industry-related regulatory compliances to serve both local and international customers. It is represented by our commitment to quality.

As we celebrate the Independence Day holiday, our team is also are taking a moment to celebrate American ingenuity, innovation, and recognize the outstanding manufacturing presence in the USA.

“America was not built on fear. America was built on courage, on imagination, and unbeatable determination to do the job at hand.” ― Harry S. Truman

We take pride in being an American women-owned and operated business, and we look forward to what our 2nd 50 years bring us.