In today’s Faces of Interface, we talked with Sean Malone who is responsible for calibrating and repairing our customer’s force measurement equipment. As our esteemed warranty coordinator, his important role requires extensive knowledge of force measurement technologies. This is because not only do we support the products we make, we also calibrate and repair force measurement products from a wide variety of other manufacturers.
Throughout his life, Sean has always had a propensity for working with his hands. Hi family owned a locksmith business, so he grew up to become very mechanically proficient. In fact, Sean worked for the 35-year family-run business for 25 years before the family decided to sell it. Sean also went to school at ITT Tech during that time and received his associates in computer networking and science.
After leaving the locksmith business, Sean investigated a new role where he could continue to work with his hands every day. This desire led him to Interface. He began his career at Interface as a repair technician in our production facility, then he moved on to become a calibration finalist, and the manager of the service department before settling into his current role as warranty coordinator.
His journey through Interface’s service department gave him a great deal of knowledge about the business and the ins and outs of a load cell. This allows him to perform his current role to the highest degree and aptitude. He’s also a great resource for questions and support for our team members and global network. His position today includes being a single point contact for service customers, performing root cause analysis, fixing load cells, calibrating them, and ensuring items sent in for services get back to the customer in premium working order.
Sean says that he’s caught his professional stride at Interface and really enjoys the fact that he is learning something new every day. He also remarked that the people he comes to work with make the job and the company that much more enjoyable. We’re glad to have you here too Sean, as you represent the best in ForceLeaders.
In his free time, you won’t find Sean anywhere else but at the golf course. Being an Arizona native, he has grown up with a passion for the U.S. golf capitol of the world and all it has to offer for an avid golfer. His skills in the sport also extend to a little bit of frisbee golf from time to time. All things golf, all the time. That’s the way Sean winds down.
We’re incredibly honored to have Sean on the team and his work is critical to keeping our customers products operating at the highest standards of accuracy and reliability, today and for many years to come.
To learn more about the outstanding team at Interface, check in to our blog each month for our Faces of Interface series.