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Engineered Solutions for Lifting Webinar

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Interface’s technical webinar Engineered Solutions for Lifting details measurement devices used in lifting equipment, machines, and vehicles to improve operations and safety. Interface load cells and instrumentation are used to operate cranes, hoist heavy objects, and measure forces in infrastructure projects. Interface experts answer how load cells are used in safety monitoring for lifting equipment. Learn about Interface sensor products suited for integration into existing equipment and test and measurement projects.

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Demystifying Specifications Webinar

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Interface’s technical force measurement webinar Demystifying Specifications details descriptions, terms, values and parameters found in product datasheets for load cells, torque transducers, instrumentation and specialty products. Learn from our experts what specifications need critical review, recommendations based on product categories, and the insider point of view on what is most important in terms of specifications for different use cases and tests.

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Unlocking the Power of DAQ Webinar Recap

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Interface hosted a technical seminar on the topic of data acquisition systems. With the demands for more data and faster processing with requirements to connect multiple devices in testing environments, there is an increasing need for high accuracy DAQ systems. Keith Skidmore and Dave Reardon detail the basics of DAQ, trends, products, software options and answer to questions in the webinar, Unlocking the Power of DAQ.

To start, a data acquisition (DAQ) system consists of hardware and software components designed to collect, process, and analyze data from various sources and convert it into digital format for further analysis and storage.

Components of DAQ Systems

  • Input:  Sensors (Ex: Force, Torque), Digital Signals (Ex: DIO, Counters), Timing Signals (Ex: IRIG, GPS) and Serial Streams (Ex: RS-232, RS-422)
  • Signal Conditioning Circuitry: Excitation, Amplifier, Voltage Offsets, and Filters
  • Analog-to-Digital Converters (ADC)
  • Digital-to-Analog Converters (DAC)
  • Hardware and Software for processing, analyzing, display and recording
  • Output Signal: prior to ADC, after DAC, or even after processing

Analog data acquisition systems acquire and process analog signals. Analog signals can include sensors that measure load, force, torque, strain, temperature, pressure, voltage, current, and many other physical or electrical qualities.  Digital data acquisition systems acquire and process digital signals. Digital signals can include on and off states, counters, serial streams, text data, video, GPS signals, and other advanced options.

 Key Considerations for DAQ Systems

  • Features
    • Supported range of inputs mV/V, VDC, mA, partial bridge, encoder, pulse, frequency
    • Included software and related functionality
  • Form factor
    • Bench top, rack mount, portable, ruggedized and others
  • Sample rate
  • Connectivity
  • Power supply
  • Channel count and cost per channel

Interface DAQ Products

Interface offers a range of solutions for DAQ systems. The top products for DAQ include:

During the webinar, Keith and Dave detail a series of product groups for the Interface Data AQ Packs.

Data AQ Pack Brochure

Watch the webinar and learn more about product options, software, applications and best practice tips.

Why Mechanical Engineers Choose Interface Solutions

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Mechanical engineers play a crucial role in the design, development, and maintenance of mechanical systems that are integral to modern society and industries. They apply tenets of physics, materials science, and engineering to design, test and analyze, fabricate, and maintain mechanical systems in various industries, including automotive, aerospace, energy, robotics, and manufacturing.

Frequently, mechanical engineers use Interface force measurement devices to gather data, analyze performance, and ensure the safety and reliability of mechanical systems. Force measurement technologies help them to quantify the magnitude and direction of forces acting on objects or structures.

Mechanical engineers are active in the research and development of modern technologies and innovations, from small components to large industrial machines. This vital role is typically involved in the selection of materials, manufacturing processes, and quality control to ensure that mechanical systems are safe, dependable, efficient, and cost-effective.

Interface’s quality and accuracy of load cells make them a preferred engineering solution for various use cases. The range of products are used for multiple testing and design applications. The most common products selected by mechanical engineers include:

Engineers use sensors to determine the forces acting on different components or subsystems within a larger system, such as an engine, gearbox, or suspension system, during operation. This information can be used to verify that components are operating within their design limits, identify potential failure points, and optimize performance.

Force measurement devices are used by mechanical engineers in quality control processes to ensure that mechanical systems meet design specifications and performance requirements by performing tests during the manufacturing process, such as checking the tension in bolts, verifying the strength of welds, or measuring the force required for assembly or disassembly of components.

Mechanical engineers use impact force sensors to measure the forces experienced by a vehicle during crash testing, or fatigue testing machines to apply cyclic loads to components or structures to simulate real-world conditions. They participate in the design, development, and optimization of renewable energy systems such as solar power, wind power, hydropower, and geothermal power. Read Interface Solutions for Growing Green Energy.

Mechanical engineers are at the forefront of advancements in robotics and automation, including designing and developing autonomous vehicles, drones, robotic manufacturing systems, and automated processes for industries such as automotive, aerospace, and manufacturing. Advancements in materials science is a key role for many mechanical engineers. As well, these types of engineers play a crucial role in advancing the field of biomechanics and developing medical devices.

IoT and smart systems that integrate mechanical components with sensors, actuators, and control systems to create intelligent and connected systems are a result of the work of mechanical engineers. This includes developing smart buildings, smart appliances, smart transportation systems, and other IoT-enabled devices. Read Interface Sensor Technologies Enables IoT Capabilities

Mechanical engineers use force measurement devices to perform tests and experiments to determine the forces experienced by mechanical systems. Load cells help them to quantify the loads on structural components, such as beams, columns, or joints, to understand their performance under different conditions.

ADDITIONAL RESOURCES

Electrical Engineers Choose Interface Sensor Technologies

Interface Celebrates Engineers

Interface Solutions for Production Line Engineers

Interface Solutions for Material Testing Engineers

Quality Engineers Require Accurate Force Measurement Solutions

Why Product Design Engineers Choose Interface

Why Civil Engineers Prefer Interface Products

Use Cases for Load Pins

Performance Structural Loading App Note

Interface OEM Solutions Process

 

 

Faces of Interface Featuring Robert Hawk

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In today’s Faces of Interface feature, we spoke with Robert Hawk, director of information technology (IT). He is responsible for keeping Interface’s business operational using all kinds of hardware and software, which is core to our fundamental success.

Robert was our very first IT guru at the company and since joining the company and has helped modernize our systems to keep our operations running smoothly. We sat down with Robert to learn about his background and get some insight on everything he does for Interface, our customers, our partners, and global network.

Robert’s background in the world of information technology started with his time in United States Army. He spent his early years in the service with the Infantry. When looking for new opportunities and challenges for his career, he switched his military specialty to Communications and IT, and he then transitioned to the Wyoming Army National Guard.

During his time with the National Guard, Robert worked as an Admin NCO for the 115th Fires Brigade and the IT Department at the F.E. Warren Air Force Base Medical Center. While doing all this, he also continued his support of the Communications and IT section as a Wyoming Army National Guard soldier serving on weekends. Thank you for your service! He obtained two Master of Science graduate degrees, one in Computer Information Systems and one in Computer Engineering.

Robert’s transition to the private sector was as an outsourced IT consultant, serving customers in Wyoming and then Arizona. It was a demanding role that required long hours and some travel; however, it was a wonderful experience. He decided that he wanted to spend more time with his family, and this is when he found Interface.

Interface hired Rob as our first official IT guy in 2014. In fact, which was the name of the role at the time – IT Guy! In the eight years since Rob joined Interface, he has brought our technology light years forward to meet the demands of a growing and thriving manufacturing technology brand leader. The company’s investments in IT allowed Rob to modernize our infrastructure, systems and vastly improve our digital efficiency internally, and with customers. One example is our transition from Windows 95 to Windows 11. He and his team are now rolling out an entire ERP system that will create huge efficiencies and capabilities for the 54-year-old business.

His role at Interface includes managing a team of nine information technology people who are responsible for ensuring the business and production is running smoothly, all the time for a 24/7 business. He is committed to always staying on the lookout for innovative technologies to help streamline operations, support continuous improvements, and help stay on the forefront of ways to engage with all stakeholders. He is also keen to keeping Interface on the forefront of information security.

One thing that you will certainly learn from Rob is that he loves his work because he enjoys helping Interface in their role of helping our customers achieve remarkable things across a wide variety of applications.

Robert is a bit of a workaholic, so part of his free time includes learning, recertifying, and reading up on the newest technologies. He is definitely an IT guy through and through. When he gets some time away, his hobbies include giving back to the military community through charity work with veteran’s organizations. He also loves to ride his motorcycle. Most importantly, he spends time with his three kids aged 21, 19 and 12. In fact, the 19-year-old works for us here at Interface!

Robert is a critical member of Interface’s team, and we could not provide the outstanding technology solutions we do without his work on our digital systems. We thank him for his dedication to his craft and to Interface! What keeps him up at night, keeps us running all day!

 

Quality Engineers Require Accurate Force Measurement Solutions

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In engineering and manufacturing, when introducing a product onto the market the requirements and regulations can be immense. Each industry has strict guidelines to ensure safety, durability, quality, and overall customer satisfaction. To meet these requirements, most product and component maker will have experienced quality engineers to help meet the necessary requirements in production.

Quality Engineers work in a variety of industries including automotive, transportation, infrastructure, aerospace and defense, industrial automation, medical and healthcare devices, and consumer product manufacturing. Their role is to monitor, test, and report on the quality. They are also instrumental in strategy, process development, and increasing output. Depending on the position, they are responsible for inspecting and testing raw materials, components, mechanical systems, hardware and software, as well as final products.

The Quality Engineer works with manufacturers, developers, project managers. Commonly, they are aligned with quality assurance and quality control teams to develop processes, test procedures and implement systems that ensure manufactured products and fabrication processes meet quality standards, safety regulations, and satisfy all stakeholders. They are the safeguard for companies that are creating, building and distributing products and materials.

Accuracy of testing and measurement data is fundamental to quality engineers. Critical to quality assurance and control processes, quality engineers rely heavily on all types of Interface high-accuracy load cells, weighing systems, and instrumentation for force measurement quality systems. Manufacturing quality engineers rely on products from Interface to test both products and equipment on a manufacturing line to ensure they perform reliably and meet certain safety standards.

Force measurement systems also make role of a quality engineer easier through the use of accurate data. This is because force measurement often enables automated, real-time monitoring of many processes used in the making of things. Interface precision load cells are used to monitor assembly line machine processes, test and monitor automation equipment like robotics, and weighcheck systems, and ruggedized equipment for quality control onsite and in remote locations.

Included below are a few examples of how force measurement systems are used in quality engineering.

Medical Device Interventional Guidewire Quality Inspection

A medical device manufacturer needs to do quality checks on threaded ends of their interventional guidewire devices. The threaded end of the guidewire contains an extremely small 000-120 thread that needs to be tested with go and no-go gauges in order to see if it will mate with other critical subassemblies. They requested a custom made turnkey test stand that is both inexpensive and flexible for varying lengths and models of guidewires.  Interface suggests a system where the customer can axially load and insert the guidewire through the MRT Miniature Flange Style Reaction Torque Transducer, secure it, and use an automated stepper motor on a slide base to test the thread quality. When in use, the MRT measures the torque magnitudes of both no-go and go gauges which indicate quality of the threaded guidewire.

Snack Weighing and Packaging Machine Quality Monitoring

One aspect of quality in the consumer packaged goods space is ensuring equal distributions of individually wrapped snack bags such as chips or candy. When snack manufacturing brand wanted to weigh the amount of their snacks that is automatically dispersed into the bags during the packaging process, Interface offered a solution. We suggested multiple SPI Platform Scale Load Cells, and installed them to the potato multi-head weigher and packaging machine. The SPI Platform Scale Load cells were installed inside of the mount that attaches the head weigher to the packaging machine. Force results from the potato chips were read by the load cells and sent to the ISG Isolated DIN Rail Mount Signal Conditioner, where the customer is able to control the automated production from their command center. The customer was able to determine the weight of the potato chips being distributed into their bags with highly accurate results. They also were able to control the automated production process with the provided instrumentation. They will use this same weighing method for other snacks that need to be packaged utilizing this machine.

Vehicle Crash Test Load Cell Wall Quality Inspection

A facility wanted to do crash tests on their vehicles for quality inspection. There are multiple tests such as structural testing of the vehicle, developmental tests, and regulatory and compliance tests and they needed to measure the force of the vehicle crash tests, on all axes. Interface’ suggested using multiple 3A400 3-Axis Force Load Cells, and attach it to the back of a cement crash wall. When connected to the BX8-HD44 Interface BlueDAQ Series Data Acquisition System, force result measurements will be recorded and displayed with the customer’s PC or laptop. The customer was able to measure the force of impact for all of their different vehicle crash testing demonstrations.

The applications of force measurements for quality engineers are large, and the necessity of obtaining this data is critical to creating, safe, reliable and high-quality products.

ADDITIONAL RESOURCES

Interface Solutions for Material Testing Engineers

Why Civil Engineers Prefer Interface Products

Why Product Design Engineers Choose Interface

The Five Critical Factors of Load Cell Quality

Our Reputation is Defined by Our Industry-Leading Quality

Interface Solutions for Research and Development

Interface Solutions for Machine Builders

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No matter the industry, if products are being made chances are industrial machines are involved in some part of R&D, testing, production, and distribution.

Engineers involved in the design and manufacturing of these machines require the highest quality sensors, tools and equipment. In addition, humans often lean on machines for very precise or repetitive tasks, this means that precision and reliability is key for every aspect of these machines.

Machine builders are the backbone of product development and production. They are responsible for building, assembling, and integrating components for stand-alone and multi-station automated machine tools and systems. These automated machine-tool systems are used in all sectors of manufacturing, including assembly, processing, and fabricating systems.

Interface plays a critical role for machine builders, for those that design one machine or manufacture machines at scale for users around the world. We supply machine builders with precision load cells, torque transducers, instrumentation, data acquisition devices and accessories. They lean on Interface because of our experience in supplying the world solutions utilized for industrial product testing and production across all kinds of industries from agricultural machinery to medical testing machines.

The accuracy and quality of our products is why machine builders rely on Interface. In addition, our experience and diversity of product has led machine builders and engineers to choose Interface force measurement sensors throughout their careers. In fact, Interface has served machine builders for more than 50 years. It is a relationship and role we know very well.

The world of machine building has also changed over the years. In the past, machine builders used force sensors primarily to test products before going out to the market. This is still a prominent use case amongst product engineers. The fast-rising use cases over the past decade comes from the demand for smarter machines, automation and miniaturization of products.

Today, more machines builders and OEMs are designing force sensors directly into machines to allow users to activate components, monitor data on the machines in use for real-time feedback and adjustments. This type of innovation using sensors has opened opportunities for Industry 4.0 connectivity between machines.

To get a better idea of how machine builders are using force sensors, Interface has developed a wide range of applications notes to provide real world examples of force measurement in action in the machine building world. We have included a few of those examples below.

Metal Press Cutting Machine

A customer wanted to test the amount of force it takes to cut through different thicknesses of metal on their metal press cutting machine. They also wanted to ensure their metal press cutting machine is working properly and understand its maximum limitation. Interface suggested installing their 3AXX 3-Axis Force Load Cell underneath the plate where pieces of metal are placed to be cut, or punched holes in. When connected to the BX8-HD44 BlueDAQ Series Data Acquisition System, the force results of different metals being cut will be displayed, graphed, and recorded on the customer’s PC. It also has an analog output that can connect to the machines PLC in case of an overload. Using this solution, the customer was able to determine the different number of forces it took for their metal press cutting machine to cut through different types and thicknesses of metal. Read more here.

Snack Weighing and Packaging Machine

A snack manufacturing brand wanted to weigh the amount of their snacks that is automatically dispersed into the bags during the packaging process. In this case, they wanted to weigh their potato chips being packaged and ensure the potato chips are at the exact weight needed due to regulatory standards. Interface’s solution was to use multiple SPI Platform Scale Load Cells and install it to the potato multi-head weigher and packaging machine. The SPI Platform Scale Load cells were installed inside of the mount that attaches the head weigher to the packaging machine. Force results from the potato chips are read by the load cells and sent to the ISG Isolated DIN Rail Mount Signal Conditioner, where the customer is able to control the automated production from their command center. Using this solution, the customer was able to determine the weight of the potato chips being distributed into their bags with highly accurate results. They also were able to control the automated production process with the provided instrumentation. They will use this same weighing method for other snacks that need to be packaged. Read about this application here.

Tablet Forming Machine

A pharmaceutical company needs to precisely monitor the forces applied by the tablet (pill) forming machine to understand the relationship between raw material, die set, forming force, and motor cycle speed. Optimizing the equipment will improve productivity and efficiency of the tablet forming process, while reducing losses. For maximizing production and monitoring the process, Interface suggested a WMC Sealed Stainless Steel Mini Load Cell (10K lbf Capacity) be mounted in the section of the downward press bar. The load cell was then connected to a 9320 Portable Load Cell Indicator to collect the needed data. Read more here.

Machine builders require the best test and monitoring equipment. Interface has backed professional machine builders, machine design engineers, machine manufacturers and those that utilize the equipment for many years with top-of-the-line force sensing solutions.  Whether you are looking to build a machine, design machine tools and equipment or embed sensors into machines, we are here to help.

ADDITIONAL RESOURCES

Proving Theoretical Cutting Forces of Rotary Ultrasonic Machinery App Note

Force Solutions for Testing Machines

Interface Sensors Used for Internet of Things

OEM: Industrial Robotic Arm

Fitness Equipment and Machines

Ice Machine Weighing

GS-SYS04 Gold Standard® Portable E4 Machine Calibration System

Laser Machine Cutting Force App Note

Interface Wireless Telemetry System Review

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Interface is world renowned for our ability to engineer and manufacture the most accurate and reliable force measurement products on the market. Most in the the test and measurement world know us for our suite of off-the-shelf and custom load cells and torque transducers. We have been supplying these products to some of the most complex and highly regulated industries in the world for over a half century.

Though most people instantly recognize our blue load cells, many test engineers and labs are finding our total system solutions are a valuable compliment to our line of precision products. It is why Interface has greatly expanded our instrumentation and accessories products to meet the demands of our customer’s specific test and measurement project requirements that need wireless and Bluetooth capabilities.

One of the most popular products in our systems-supporting product line is Interface’s Wireless Telemetry System (WTS). This solution group provides our customers with easy to use and full-featured wireless data communication capabilities between a force or torque sensor and a receiver. The WTS line includes sensor transmitters, receivers, displays, accessories and free software, which operates on a standard 2.4 GHz signal making it FCC compliant.

WTS works with torque transducers, load pins, load cells, multi-axis sensors and other inputs with the goal of connecting to a display, PC or the customer’s system.  It wirelessly communicates with different types of receivers including displays, handheld readers, analog outputs, relay modules and computer interfaces for easy configuration of the application. WTS is also easily expandable for measuring multiple sensor types. It connects with up to 100 sensors up to half a mile range and is supported by powerful configuration software with data logging and visualization for local or remote access.

Within the WTS product suite, we have wireless options for sensors, handhelds, transmitter modules, antennas, printers, displays and more. Included below are a few of our WTS and BTS Telemetry Systems product options highlighted:

WTS-AM-1E WIRELESS STRAIN BRIDGE TRANSMITTER MODULE

The WTS-AM-1E Wireless Strain Bridge Transmitter Module connects to strain bridge transducers such as load cells, torque sensors, strain gauges and pressure modules and forms part of the WTS modular telemetry system. The data transmitted by the WTS-AM-1E can be received by multiple WTS receivers that include displays, handheld readers, analog outputs, relay modules and computer interfaces.

WTS-BS-1 WIRELESS HANDHELD DISPLAY FOR UNLIMITED TRANSMITTERS

The WTS-BS-1 is a roaming handheld allowing the operator to cycle the display between all available transmitter modules and forms part of the WTS modular telemetry system. The data sent by transmitter modules can be utilized by multiple receivers such as displays, handheld readers, analog outputs, relay modules and computer interfaces. Receivers support common industrial power supplies and are available in robust IP rated enclosures with internal antennas optimized to give outstanding coverage.

WTS-AR WIRELESS REPEATER MODULE

The WTS- AR Wireless Repeater Module which will allow the WTS telemetry system modules to span around obstacles, increase range and coverage by retransmitting received messages. The data sent by transmitter modules can be utilized by multiple receivers such as displays, handheld readers, analog outputs, relay modules and computer interfaces. Receivers support common industrial power supplies and are available in robust IP rated enclosures with internal antennas optimized to give outstanding coverage.

WTS 1200 STANDARD PRECISION LOAD CELL

Interface’s most popular load cell is available with wireless capabilities. The WTS 1200 Standard Precision LowProfile® Wireless Load Cell is designed for general purpose applications requiring a wireless load cell that is compensated for eccentric loads. This load cell can transmit distances up to 2000 feet (610 meters) to a number of different base stations including a USB version and a handheld display. There are higher capacities available, along with options for 2nd, 3rd Bridge and Overload Protection.

WTSLP WIRELESS STAINLESS STEEL LOAD PIN

This specialized Wireless Stainless Steel Load Pin is great for lifting applications in use cases of transmitting measurement data both short or long distances. This product can transmit wirelessly up to 600 meters in distance with clear line of sight to a handheld display or USB base station. This Interface load pin is available in capacities up to 3,000K lbf (1,360 MT) for custom versions.

WTSSHK-B-JR WIRELESS CROSBY™ BOW LOAD SHACKLE

WTSSHK-B-JR Wireless Crosby™ Bow Load Shackle range of telemetry load shackles are manufactured using the Crosby™ G2130 shackle. Suitable for use in a wide range of lower capacity industrial weighing applications, these load shackles are accurate, reliable and simple to install. They are particularly popular in theatrical applications for measuring the loads on rigging, hoists and stage lifts. The IP67 rated telemetry housing is manufactured from ABS plastic making it strong yet light, and the telemetry housing is manufactured from ABS plastic making it strong yet light, and the telemetry electronics contained within are powered by two AA batteries. The unit also features an internal antenna for maximum protection from damage.

This is just a preview of the products offered within the WTS Suite. In addition, we’ve developed a number of applications notes highlighting the capabilities of our WTS solutions. For more information about our full WTS (Wireless Telemetry System) products, please click on this link Wireless Telemetry System. Included below is a unique example of how the wireless capabilities of the WTS system was necessary to measure a golf club’s swing accuracy, see below:

GOLF CLUB SWING ACCURACY

A golfer wanted a system that will monitor and record their striking accuracy and swing movement. To meet this need, Interface created a custom made SSB Sealed Beam Load Cell that can be attached in line with the golf handle. When the golf ball is struck, force measurements are recorded, logged, and graphed using the WTS-AM-1E Wireless Strain Bridge Transmitter. The results are transmitted directly to the WTS-BS-6 Wireless Telemetry Dongle Base Station when connected to the customer’s PC or laptop. Using this solution, the customer was able to successfully record, graph, and log a golf player’s striking accuracy and swing movement with Interface’s wireless force system.

Interface WTS Products

  • Acquisition Modules
  • Repeater Modules
  • Telemetry Antennas
  • Base Stations
  • ASCII Serial Output
  • LED Displays
  • Repeater Modules
  • Modbus
  • LED Displays
  • Wireless Telemetry Printers
  • Relay Output Receivers
  • Wind Speed Transmitters
  • Load Cells
  • Load Pins
  • Tension Links
  • Shackles

In design and engineering, the need for flexibility is paramount today. Interface’s WTS solutions provide our customers with a host of wireless force measurement systems that allows for an easier way to test and measure force in a wide variety of environments, on site and in the field.  Let us know what we can do to help you get the right wireless solutions for your project.

Additional Resources

WTS Yacht Rigging Inspection App Note

WTS Equine Bridle Tension System App Note

WTS Brake Pedal App Note

WTS and BTS Telemetry Systems Brochure

Interface Outlook for 2021

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Interface CEO Greg Adams shares his outlook for the coming year.

Never in our collective lives have we faced so much uncertainty and turmoil! The year 2020 will make history, that much is certain. Between the COVID-19 pandemic, social unrest, and a year of political strife for the ages, I think we’re all ready to turn the chapter on the start of this decade.

Despite the challenges we’ve faced in 2020, I’m still very optimistic about our future, and for Interface. My optimism is fueled by the amazing people we have here at Interface.

As a family, we’ve gotten through this together and are only growing stronger. I couldn’t be prouder of our people for their resilience and hard work in the past year. We have continued to provide the same excellent service our customers appreciate. In fact, our Net Promoter Score® remained above 60 again in our latest 2020 Customer Satisfaction Survey.

Additionally, product quality is higher than ever and we even had a few major product launches this year, including ConvexBT, our most advanced load button load cell ever, and the G Series, a new international Mini™ Load Cell product line. And most importantly, we’ve done all of this by ensuring that the health and safety of everyone is our number one priority.

Our ability to remain successful in the past year is a product of how diversified our end markets remain. We continue to serve a wide variety of critical technology-focused industries including aerospace and defense, automotive, medical, industrial, T&M and more. We have benefited from global diversification as well, stepping up our focus on market leaders around the world. It’s also a testament to our engineers who continue to be future focused on innovation. We’ve developed new and groundbreaking ways to serve customers, and we’ve identified trends to keep us at the bleeding edge in our industry and continuously moving forward.

The last point I’ll make on the year 2020 before looking ahead is that we’ve also taken some of the downtime to improve our internal processes and dedicate time to skills training for our team. Not only have we improved our product lines and capabilities, but we’ve also ensured that our skillsets remain strong going into the next year.

And as we finally make the turn to 2021, I’ve spent some time looking ahead to what I believe the next year will hold for our industry and for Interface:

A heightened focus on pre-sale and post-sales service is one thing that we’ve heard from customers in the last year through our semi-annual surveys. We’re upgrading our sales process to ensure our engineering teams are more involved in assisting the customer select and configure the products and systems that are right for their application. Enhancing our after-sales service will include capturing and distributing instructions, guides, and other technical services into a more accessible and easier to find outlets like our robust website.

Another trend we’re seeing requested from our customers is a desire for force measurement providers to migrate from components to systems. World-class components will always be important, but our experience working with customers to provide total system solutions that meet their specific needs is critical. In addition, the demand for higher performance and more customization options continues. One of the biggest improvements Interface has made in the past year is updating our production lines to include more automation capabilities. This allows us to provide high-performance, customized products at high volume while still being able to offer competitive costs. This change is helping us expand our sales with the OEM customers.

Finally, a big trend we’ve been following is miniaturization and the desire to pack more sensor technology into a single load cell or torque transducer. We’ve already begun to address this in some of our products by designing accelerometers into load cells. In industries like automotive, we often use a torque transducer to measure rotation with components like car engines. By adding an accelerometer, we can measure both rotation and acceleration through a single device.

As this desire for more data and less convoluted test systems grows, Interface will continue to find ways to customize our load cells and add more sensor types like temperature and humidity. We’ll also do this by using electronic miniaturization manufacturing methods to improve capability without increasing the overall size of the package.

In conclusion, I’m extremely pleased with the level of talent, the strength of the brand and the depth of our commitment to customer satisfaction. We’ve overcome the challenges presented to us this year and remain stronger than ever. Our renewed focus on the future will also help us identify opportunities for innovation to serve customers in more unique and beneficial ways.

I hope that everyone in our community, from our partners to our customers and employees, has a wonderful holiday season and comes back in the new year refreshed. We’re not out of the woods yet with the pandemic, but there is light ahead and we are speeding to be the Interface you can always rely on.