As COVID-19 continues to impact businesses and people around the world, I want to personally update you on the actions and planning we have taken to ensure Interface’s business continuity for all our customers, team members and partners around the world.
Based on guidance from the medical experts, the World Health Organization, the CDC and other US state and federal officials, we have strengthened our business continuity plans with specific steps to account for COVID-19 (coronavirus).
As a US-based manufacturer, we have taken steps to provide continuous cleaning and support for our team members to lessen any production impact at our Arizona headquarters. We are continuously engaging with our distributors, representatives and supply chain partners around the world. In our planning, we also have provided technical support and capabilities for our office teams to work remotely as a precaution.
Please rest assured, we are ready to maintain the high-quality application engineer support and customer service. In the current situation, the health and safety of our employees, customers and partners are vital. We are limiting employee travel, both international and domestic. In addition, given many of our customers have implemented similar travel policies, we have instructed employees to leverage technology and conduct internal and external meetings virtually as much as possible.
This is an extraordinary time for everyone. We are monitoring the changing situation daily. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service without disruption.
Thank you for your continued trust in Interface.
Greg Adams, CEO at Interface, Inc.
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