There are three staples of an Interface product: accuracy, reliability, and quality. In today’s Faces of Interface, we talked Melissa Enriquez, Quality Engineer, who is one of the engineers responsible for ensuring the third, and arguably most important staple of our products meets Interface standards. We had a wonderful time learning Melissa’s story and hope you enjoy it too!
Melissa’s journey to the engineering world was not as typical as some of our other team members. In fact, she had not really pictured herself in this type of career at all. When she applied for her first job in Michigan, there was two open positions. One was in accounting and the other in quality. She was hired for the role in quality, and the rest is history.
The opportunity to be part of a quality team really opened doors for Melissa. She received on the job training as an SPC coordinator and enjoyed the role. This also eventually led to her getting her certification in SPC, ASQ and more. She also attended community college in Michigan and got her associates degree in Applied Sciences, followed by two bachelor’s degrees a few years later. She has a degree in mechanical engineering from the University of Michigan, and a biomechanical engineering degree from Wayne State University.
After taking on the responsibilities of quality engineering, Melissa began to climb the ranks. She worked across multiple industries including automotive, aerospace, military and defense, and others. One of her more prominent roles was with Burtek, where her work with the company’s partners Raytheon and Lockheed Martin won awards for excellence in quality. In addition, her name can still be found across military equipment around the world due to being listed as a Quality Test Director on those products.
Her last stop before joining Interface was at Cobasys, an energy storage solution company helping to push battery technology forward in the electric vehicle market. In this role, Melissa helped to implement multiple quality standards, a supplier management program, and much more.
In September 2021, Melissa came to work for Interface. She has served as a quality supervisor and quality engineer. She joined Interface because she wanted to get back to being direct with the products and fix problems directly. Her role involves ensuring every product that leaves our doors is up to the high Interface standards. This includes supervising quality inspectors, performing root cause analysis and corrective action, problem solving, updating documents to make requirements clear and engaging in finding ways to advance our product quality processes. What she enjoys most about Interface is the people, the ability to make a difference in the company, and the quality products and services we provide to our customers.
When she is not upholding the Interface standard, Melissa can be found enjoying her two hobbies – sports and music. As a UofM alumni, she is a big supporter of all Michigan Wolverine sports. As far as music goes, she spent a lot of her younger years playing instruments, including drums, clarinet, bass clarinet, and trumpet. Today, she indulges that passion by listening to a wide variety of music and attending concerts.
Melissa is a big part of why Interface remains successful with a reputable brand known for exceptional quality. Our commitment to quality only goes as far as our people’s commitment to meet and exceed these standards. Melissa is a huge proponent of ensuring that everything that passes her desk is of the quality our customers have come to expect and demand from the leader in force measurement.
To learn more about Interface’s outstanding teams and individuals, check into our blog every month for a new Faces of Interface story.